Case Studies

Pivotal Solutions has taken on some exciting challenges over the last decade. Below you will find a sampling of obstacles that we were able to help our clients overcome. If you have a specific business demand, please don’t hesitate to contact us directly. We would welcome the opportunity to speak with you.               

Client need:
Replace an antiquated database with Oracle
Challenge:
The company did not have the budget to hire Oracle Corporation
PSI Solution:
Pivotal Solutions implemented the database system
Client Benefit:
3 months sooner and at a cost savings of several millions dollars


Client need:
A banking institution needed a VPN
Challenge:
Perform a discovery/needs analysis/size system
PSI Solution:
Pivotal Solutions made recommendations and implemented a 15-location network
Client Benefit:
Client realized immediate productivity gains


Client need:
A large non-profit organization needed to upgrade from MS Exchange 2003 to 2007
Challenge:
Identify project parameters
PSI Solution:
Pivotal Solutions recommended the procedure, managed it and implemented the upgrade
Client Benefit:
Upgrade completed on time and 15% under budget


Client need:
A top ten-property & casualty insurance company had implemented new insurance software called "WINS". When the software company finished the project, the client needed to hire a specialized consultant to support ongoing maintenance enhancements
Challenge:
To find a qualified consultant to fit company requirements
PSI Solution:
Pivotal Solutions located and supplied the consultant
Client Benefit:
50% of the quoted hourly cost from WINS


Client need:
A jewelry company needed to convert their AS400 system to a client server environment
Challenge:
Conduct a discovery/needs analysis
PSI Solution:
Pivotal Solutions’ consultant made recommendations and implemented a brand new system based on Microsoft's SQL Server technology
Client Benefit:
We reduced the client's monthly maintenance charges associated with the AS400 by $20,000/month


Client need:
A market research company needed a network assessment
Challenge:
Document all aspects of the network infrastructure
PSI Solution:
Pivotal Solutions documented the entire network from server down to the workstation and at the same time, we performed a "Vulnerability" check-up
Client Benefit:
Resolved network security glitches and bottlenecks


Client need:
Two biotech companies merged and lacked a homogeneous e-mail environment
Challenge:
Identify the best and most cost-effective way to integrate the two networks
PSI Solution:
Pivotal Solutions assisted in their selection, planned, managed and successfully moved 200 users to Exchange/Outlook
Client Benefit:
Client realized immediate cost savings

Pivotal Solutions is head and tails above the others. I really appreciate the fact that when I prepare a profile or description of the positions I am interested in filling, they will often come back and question me, even challenge me, to make certain the profile truly matches my needs. Ours is a business relationship as opposed to a transactional one.

-Brad Manning, CIO, Quaker Chemical Corp

This will be a major hiring year for us. It's a great time to be in healthcare. Steve will be our primary go-to guy.

- Scott Steinkirchner, Senior Project Manager, Geisinger Health System

I need retailers who know IT. That's what Pivotal Solutions provides me with. It's a highly personal approach in a generally impersonal industry.

-Ginny Sforza, VP of Information Technology, Bloomingdale's, Inc.

Pivotal spends the time selecting the ideal candidates before they send recommendations to us. They do the editing. They do the matching. The end result is fewer resumes but far more qualified candidates.

-Brad Manning, CIO, Quaker Chemical Corp

I could never get this level of person by working with Monster. I need the personal touch and Pivotal provides that. Steve has a background in IT, which is good, but even more important, he can read people. That makes for a perfect storm.

-Ginny Sforza, VP of Information Technology, Bloomingdale's, Inc.

They carefully select candidates so that we don't have to interview all kinds of inappropriate or incompetent people.

- Scott Steinkirchner, Senior Project Manager, Geisinger Health System

Pivotal Solutions is distinguished by what I would call a "less is more" approach.

-Brad Manning, CIO, Quaker Chemical Corp

Pivotal Solutions achieves the greatest possible challenge for me: they find me people who are half IT brains, half business brains. That hybrid is critical to what my department does and Steve Edelman makes it happen even though few people in the IT world have that fusion of experience and skills.

-Ginny Sforza, VP of Information Technology, Bloomingdale's, Inc.

Most search firms rely on the "more is more" way of conducting business.
Meaning, they assemble a batch of resumes, send them along to us and hope that one of them sticks.

-Brad Manning, CIO, Quaker Chemical Corp

Pivotal Solutions acts at times in an HR capacity. They place with us before the scheduled time and it's just wonderful. When we have to let go of someone, they remove from our plates what we prefer not to handle and they do it superbly.

- Scott Steinkirchner, Senior Project Manager, Geisinger Health System

Pivotal Solutions always does. There is no substitute for that. Steve and I meet, we map things out and then the search begins. All too often search firms send over a ton of resumes and hope one sticks. Pivotal Solutions’ superior style is just the opposite.

-Ginny Sforza, VP of Information Technology, Bloomingdale's, Inc.

Pivotal Solutions turned us on to the contract-to-hire process. We don't have to hire someone without knowing how he/she will perform on the job. We can wait 90 days, assess them, and then make a decision.

- Scott Steinkirchner, Senior Project Manager, Geisinger Health System

The best way to summarize this is that Pivotal knows us--they make it their business to know who we are and what we need.

-Brad Manning, CIO, Quaker Chemical Corp

Our main IT department is based at Macy's offices in Atlanta and I am free to use their help in recruiting but I find I can talk until I am blue in the face and they don't seem to get the unique kinds of people I need.

-Ginny Sforza, VP of Information Technology, Bloomingdale's, Inc.

We are in nowhere-Pennsylvania. This is not an easy place to recruit people to. But Pivotal Solutions’ extensive database of prospects makes it easy for us to have them handle it and they always find the right people for us.

- Scott Steinkirchner, Senior Project Manager, Geisinger Health System

Copyright ©2009 Pivotal Solution. All Rights Reserved.